Simple answers to your most common questions

Does Codoforum integrate with my website/CMS/blog?
Yes. Codoforum can run on any server with PHP-MySQL(or any RDBMS) and integrates with any website written in any language/framework such as PHP, Python, ASP.NET, Java, ROR etc. Whether it is your custom website or pre-built CMS, Codoforum works with all.

What are the server requirements?
Codoforum requires PHP 5.4+ and MySQL/SQLite/Postgres.

Am I allowed to modify the source code?
Yes, you are free to modify the code as long as it is for your own site. If you are a web developer, you may modify the code to meet the requirements of a project. However, you may not re-distribute the modified files.

How big can my forum grow?
Codoforum has been built from the ground up with scalability in mind, It has been stress tested to work smoothly with millions of topics and posts with huge number of simulatenous users. You can always contact us for help with horizontally scaling your forum.

Is the source code encrypted?
No, our source code is 100% unencrypted; so you can make absolutely any change you need.

Is it a one-time fee?
Yes, it is a one time fee.

Can I upgrade to a higher service level at a later stage?
Yes, you can always upgrade by paying the difference.

What is your refund policy?
Refund requests are considered case by case basis. You will get a 100% refund if no considerable work has been done on our end.

What does the custom style service include?
We will handcraft a unique set of icons and infographics for your website. Design/Change the logo and the favicon. Change color combinations to match with your website. Create custom strucutures,blocks, menus, pages and footers as required.

How long will you maintain my forum and what will you do?
For 2 years. We will continuously monitor your software, safely upgrade it as and when new releases are available. Apply security patches if any new vulnerabilities come up. If you have a VPS or a dedicated server, we will also install, Configure and maintain the application stack(Webserver,PHP & DB).

What after 2 years?
After two years, you can pay a highly discounted fee and continue the service.

Do you provide backups?
Yes, the hosting that comes along with our standard and premium service has an option for daily backups.

How long does it take to get a response from support?
Response times vary based on ticket volume but we do our best to respond to all tickets within several hours or the next business day. The average time is 3-6 hours.

Do you offer phone support?
Our support is only offered through a ticket based system at this time. We've found this method to be the most efficient means to assist customers since it allows issues to be easily tracked and relevant information to be indexed. But our number is provided in the contact us page, we will surely assist if any quick help is required.

I have more questions!
Please don't hesitate to contact us: [email protected]

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